cheebamaster wrote:Thanks so much andromeda!
I am a bit confused...I've read elsewhere that you shouldn't "back down" when getting a bite and to ignore the behavior if you're trying to get the bird to step up for example. Doesn't pulling your hand away when it's going in for a bite teach it that it can lunge for a bite to get you to go away? What we've been doing is ignoring the biting and the bird after a couple chomps will step up on our hand and be fine.
Also, what is for example the bird is on it's playtop and I have to leave somewhere and so I attempt to put her back in her cage and no matter what she will try to bite?
Lastly, I am getting a baby grey here in a few weeks and am really excited. Are you suggesting that any-time I want to take her out to play I should let he climb out on her own? or is it okay to practice the step-up from within the cage with the baby.
Thanks so much
Yes, you want to ignore a bite
when and if it happens. This means that ideally you would have zero reaction to the bite (don't yell, pull away, flinch, put the bird down, put the bird in its cage, and so on). This is not always possible, especially with a cockatoo (due to the size of their beak) so your best strategy is to avoid bites in the first place.
What I mean when I say "avoid bites" is to first recognize warning signs and back off immediately, and second assess the situations in which you are being bitten and re-evaluate your approach. No, you don't want to teach the bird to lunge at hands; what you are aiming for is to anticipate a bite from the bird's body language
before the lunging (or the bite) so the bird learns that giving off non-verbal signals is enough (as opposed to lunging and biting).
For example, if I approach either of my birds I talk to them before I make any requests. In the case of my green cheek conure he will flip his wings ever so slightly to say, "No, thanks" and then I back off and don't ask him to step-up. If I ignore the wing-flipping he will puff up his head and mutter. That's when I know I'm really in for it if I press him.
My brown-headed parrot, on the other hand, fluffs up the feathers around his beak to say, "No, thanks." If that is ignored he will pin his eyes and if that is ignored he will begin to growl and hiss.
You can see from these examples that birds often give off multiple warning signs, often starting with "small" non-verbal signs and escalating into more obvious signs until finally, eventually, they will bite because the non-verbal signs were ineffective.
When you approach your bird, talk to it first and study its body language very carefully. Look for non-verbal cues that indicate a bite. If you see these cues back off immediately because you
want the bird to learn that non-verbal cues are an effective way of saying "no."
If you have to leave and put the bird back in its cage but it bites in this scenario that is tricky. You can try to lure the bird into its cage by placing a treat in its food dish, but this requires that you know what treats will be effective and since the bird is so new you might not be able to find a treat that "works" right away.
Honestly if this is the problem you're having I'd say you need to re-evaluate your approach (as I mentioned above). Leave the bird in its cage for a few days. It's not the end of the world if a newly-acquired bird has to spend a few days in its cage and in fact this is probably a better way to introduce the bird to its new environment.
Start target training the bird while it's inside its cage (see the article I linked for step-by-step instructions). Once it knows how to target you can target it out of its cage, or target it back into its cage again. You won't have to touch the bird to do this, so you won't have to suffer a bite.
Once the bird knows how to target you can teach it to step-up onto a handheld perch or your hand. Since your cockatoo is biting I'd say start with a handheld perch and then later move on to your hand once the bird is more trusting and tame.
You can use the same methods in
How to Tame & Train a Parrot for both your cockatoo and your grey. I know the article is long but Michael has seriously outlined every single step and provided every single bit of information a new bird owner needs to begin to foster a trusting relationship with their bird. The good news is he makes videos and the videos are very helpful as well.

As far as stepping-up from inside the cage, again, I would not recommend this unless there is some reason why you need the parrot to come out of the cage
immediately and even then you want to use a handheld perch to retrieve the bird as opposed to your hand. Once your bird is more familiar with its new "flock" there's a good chance that it will come out of its cage whenever you open it, anyway.
Still, some birds aren't always in the mood to come out of their cage and that's fine. My green cheek conure will come out of his cage without exception every single time you open it, but my brown-headed parrot doesn't always want to come out. If I open his door and he stays in his cage I just tell him, "Suit yourself." I leave the cage open and pop in from time to time and eventually he'll be standing on the door outside of his cage at which point I pick him up and take him to another room.