(not my pic)

I talked a bit with the manager, he said the parrot is from the owner and had been in different hotel lobbys for over 30 years. It could talk, but else wasn't very active. I talked with it a little, and I saw several guests doing it as well, so it has daily interaction, but is never allowed out of it's cage. No plucking observed.
After such a while in that situation, is it possible the bird gets used to the situation and likes the daily interaction, is of stable behaviour?
Is this mistreatment of the animal, or acceptable albeit suboptimal?







