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Aviator Harness: Customer Service ROCKS!

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Aviator Harness: Customer Service ROCKS!

Postby Cage Cleaner » Sat Nov 12, 2011 3:18 am

I posted in my other thread about how my Sun Conure chewed up a part of the Aviator in 30 minutes. viewtopic.php?f=22&t=6806

So, I contacted the company that makes the Aviator asking for tips on how to fix the harness. Instead of just giving me tips, I got an email from Steve Hartman saying that he is completely replacing the harness.

That was way beyond my expectations, and I figured I would let everyone know about how great the customer service is from this company.
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Re: Aviator Harness: Customer Service ROCKS!

Postby laducockatiel » Sat Nov 12, 2011 3:32 am

Wow, that is great!
My blog: http://the-buzz-online.weebly.com


"If we don't stand for something, we may fall for anything."
- Malcolm X"
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Re: Aviator Harness: Customer Service ROCKS!

Postby GlassOnion » Sat Nov 12, 2011 3:42 am

That IS excellent customer service!
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