I stopped by a Petland to pick up some ladders for some new training props I'm working on. While browsing the minuscule bird section I was just horrified by what I was hearing coming from the little bird room in the back.
All three of the employees were gathered around the back where they keep the budgies and other small birds. They were all laughing as one was talking about how "we should clip one wing and watch how he flies" and "we'll see about biting after we cut your wings." I put back the stuff I was going to buy and walked out. I was contemplating complaining to the manager when I realized the manager was back there with them as this was all going on. I ended up just leaving. I probably should have said something but I was just so dumbfounded by the cruelty that I couldn't think of what to say at the moment.
It's not even that clipping a single wing is in itself necessarily a cruel act. I could understand it being done for a scientific experiment about lift or something like that. But when the intent is purely for retaliation or personal amusement, that is disgusting. So there's my little run in with the cruelty of crappy pet stores.